MacBook Pro 15-inch Retina (2012–2015) Repair

Apple MacBook Pro

Need your MacBook Pro 15-inch Retina fixed in London? We repair every generation of Mac, and this is a model we see week in, week out.

The 15-inch Retina MacBook Pro (A1398) is still a capable quad-core machine. The 2012 and early-2013 models with NVIDIA GT 650M graphics are prone to video faults; later dual-GPU models also get graphics problems. Some mid-2015 units were part of Apple’s 2019 battery recall for overheating. Like the 13-inch, the SSD is a removable blade and can be upgraded.

Common faults we fix

  • Graphics faults on dual-GPU models
  • Peeling screen coating
  • Worn or swollen battery
  • Overheating under load
  • SSD too small
  • Liquid damage

Services for this model

We have dedicated pages for the most common jobs:

We also handle fault diagnosis, macOS reinstallation, data migration (from £79 + VAT) and full cleaning and servicing (from £95 + VAT).

At a glance

Years 2012–2015
Processor Intel quad-core i7, integrated or dual graphics
Storage Removable Apple SSD blade
Memory Soldered to the logic board
Battery Held with adhesive
Power / charging MagSafe 2

Before you bring it in

If it starts at all, back it up first. Then note the symptoms, any error messages and anything that happened just before, such as a drop, spill or update.

Which model do you have?

This page covers the MacBook Pro 15-inch Retina (2012–2015) (MacBookPro10,1 / 11,2 / 11,3 / 11,4 / 11,5; A1398). Look under Apple menu > About This Mac, or check the small print on the bottom case for the A-number. Not sure? Bring it in and we’ll identify it for you.

Price

We give you a fixed quote after a free initial assessment, before any work starts. The initial assessment and advice are free, as long as we don't need to open your Mac. If a technician needs to open it and spend time diagnosing the fault, or you need a report for an insurance claim, it is booked in as a diagnostic at £45 + VAT (£54). All prices are subject to inspection, and nothing is done without your approval.

Questions we’re often asked

Can you repair it the same day?

Many repairs are done on the same day when parts are in stock. Board-level work and data recovery usually take a few working days, and we’ll give you a realistic time when we quote.

Can I add more memory while it’s in?

No. On this model the memory is soldered to the logic board, so the amount it shipped with is what it keeps. If you’re short of memory, that’s worth knowing before spending on other repairs.

Is there a warranty?

Yes, our repairs come with a warranty on the work and parts. Ask us for the terms that apply to your repair.

Book a repair

Call 020 7394 2528 or email info@mac-repair.london with a short description of the fault and we’ll come back with a quote.