Mac Repair London offers repairs for the Mac Pro (2019 & 2023) in Central London, from simple part swaps to component-level logic board work.
The 2019 Mac Pro (Intel Xeon, T2 chip, MPX graphics modules, twelve DIMM slots) and the 2023 Mac Pro (M2 Ultra, with memory built into the chip) share the same tower chassis and 1.4kW power supply. Both use SSD modules tied to the security chip. We handle power, PCIe, storage and board faults, and offer data recovery for both.
Common faults we fix
- Power supply failure
- MPX or PCIe card faults
- SSD module problems
- Boot failures
- Data recovery
Services for this model
We also handle fault diagnosis, macOS reinstallation, data migration (from £79 + VAT) and full cleaning and servicing (from £95 + VAT).
At a glance
| Years | 2019–2023 |
|---|---|
| Processor | Intel Xeon W (2019) or Apple M2 Ultra (2023) |
| Storage | Removable flash module tied to the security chip |
| Memory | Socketed, upgradeable |
| Power / charging | 1.4kW internal power supply |
Before you bring it in
Back up your files if it still starts, bring the charger or power cable, and write down what happened just before the fault appeared. The more detail you give, the quicker the diagnosis.
Which model do you have?
This page covers the Mac Pro tower (2019 Intel & 2023 M2 Ultra) (MacPro7,1 (A1991) and Mac Pro (2023, M2 Ultra)). Open the Apple menu and choose About This Mac. The model details are also printed on the underside. Not sure? Bring it in and we’ll identify it for you.
Price
We give you a fixed quote after a free initial assessment, before any work starts. The initial assessment and advice are free, as long as we don't need to open your Mac. If a technician needs to open it and spend time diagnosing the fault, or you need a report for an insurance claim, it is booked in as a diagnostic at £45 + VAT (£54). All prices are subject to inspection, and nothing is done without your approval.
Questions we’re often asked
Can you repair it the same day?
Many repairs are done on the same day when parts are in stock. Board-level work and data recovery usually take a few working days, and we’ll give you a realistic time when we quote.
Will my data be safe?
Yes. We don’t wipe your Mac unless you ask. On this model the storage is encrypted and tied to its original board, so we never swap the board without explaining what that would mean for your data.
Do I pay if you can’t fix it?
No. If the repair isn’t possible, you don’t pay for it, and the free initial assessment costs nothing.
Book a repair
Call us on 020 7394 2528 or email info@mac-repair.london to arrange a time to drop it off.